30-Day Returns
Return unused items within 30 days of delivery.
Easy Exchanges
Swap for a different size or color with ease.
Quality Check
Full refund for any manufacturing defects.
Returns & Exchanges
To be eligible for a return, your item must be:
- Unworn and unwashed
- In the original packaging
- With all original tags still attached
- Accompanied by the original receipt or proof of purchase
Items purchased during "Final Sale" events are not eligible for returns or exchanges unless they have a manufacturing defect.
Refund Process
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
How to Initiate a Return
To start a return, please contact our support team at returns@dressco.lk with your order number and the reason for the return. We will provide you with a Return Authorization and further instructions.
Need Immediate Assistance?
Our concierge team is available Monday to Friday, 9am to 6pm, to help with any return-related questions.
Call Us: +94 112 345 678